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A handful of automated emails go out over the lifetime of a domain. Most are mandated by ICANN for gTLDs or by the operating registry for ccTLDs. They look the same every time: a clear sender, a clear action, a deadline. Each email has its own page below. This overview is the lookup table to find which one you got and what to do about it.
All Noxity domain mail comes from noreply@noxity.io or a sub-domain of noxity.io. We never send domain notifications from a free webmail address, never ask for payment by wire transfer, and never link to a domain registry on a different brand. If something looks off, forward it to support and we’ll confirm.

Lifecycle map

TriggerEmailDeadlineConsequence if ignored
New gTLD registration with a not-yet-verified emailRegistrant email verification15 daysDomain suspended (registry holds DNS)
Registrant email changed on a gTLDRegistrant email verification15 daysDomain suspended
Annual policy reminder (every gTLD, every year)WHOIS Data Reminder (WDRP)NoneNone directly. False data risks future audits.
Material change to registrant on a gTLDChange of registrant (TPP)Configurable (typ. 5–10 days)Change rolls back. Domain reverts to the old registrant.
Registry-initiated audit (.eu, .it, .hr, others)Eligibility auditSet by the registry (typ. 14 days)Domain suspended or deleted by the registry
Registry rejects a contact-data updateContact rejection noticeManual; resolve before retryingThe update doesn’t apply; the old data stays
Outbound transfer initiated by a gaining registrarTransfer-out confirmationSet by gaining registrar (typ. 5 days)Transfer auto-completes. Domain leaves Noxity.

Spotting a fake

A few rules of thumb. Real Noxity domain mail:
  • Comes from a noxity.io address. Hover over the sender before clicking anything.
  • Links to a noxity.io URL or a known registry URL (icann.org, eurid.eu, nominet.uk, etc.). It does not link to lookalikes (noxity.support, noxity-billing.com).
  • Spells out a specific domain name in the subject line, not “your domain” or “domain ending soon”.
  • Never asks for payment by wire transfer, gift card, or cryptocurrency.
If something fails any of these tests, don’t click. Forward the message to abuse@noxity.io and we’ll confirm whether it’s real.

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