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Documentation Index

Fetch the complete documentation index at: https://help.noxity.io/llms.txt

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A domain doesn’t drop the moment it expires. The registry holds it through grace and redemption — two recovery windows where you can still get it back, just on different terms. After redemption ends the domain enters pending delete, and from there the registrar can no longer help. This page walks the recovery flow stage by stage. For the full lifecycle context, see Domain renewals → The lifecycle.

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In grace (free recovery)

Grace is the first window after expiry. The duration is registry-specific: typically 30 to 45 days for gTLDs, 0 to 40 days for ccTLDs. What happens during grace:
  • DNS state. Most registries keep the domain resolving as normal; some park it on a registry placeholder page (.org does this) or redirect it.
  • Recovery cost. Standard renewal price. No surcharge.
  • Auto-renew behavior. If auto-renew is on, we keep retrying the charge through grace. A successful retry covers the renewal at the registry and the domain is back to active immediately.
  • Manual recovery. Same flow as a manual renewal: open the panel, click Renew, pay.
If auto-renew was on and the charge failed, fix the payment method and trigger a retry. Don’t wait until day 30 of grace; some TLDs shorten the window without warning when the registry is reclaiming names ahead of policy changes.

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In redemption (recovery with fee)

Once grace ends, the domain enters redemption. Typical duration: 30 days for gTLDs. ccTLDs vary widely — .eu runs a 40-day “quarantine” instead of separate grace + redemption stages. What happens in redemption:
  • DNS state. The domain stops resolving. Visitors see a “site can’t be reached” error.
  • Recovery cost. Standard renewal price plus a registry-set recovery fee. The recovery fee is set by each registry; for gTLDs it’s typically two to three times the renewal cost.
  • Auto-renew behavior. Auto-renew stops. We don’t auto-charge a recovery fee on your behalf.
  • Manual recovery. The renewal form switches to a “recover” state and shows the standard renewal price + recovery fee total. Confirm and pay.
Per-TLD pages under TLD overview note the rough recovery fee where we have it.
Recovery in redemption is on the registry’s clock, not ours. If the redemption window is closing and you’re cutting it fine, do the recovery first and contact support with questions afterwards.

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Recovery flow

1

Open the domain panel

From the Members Area, open Domains. Domains in redemption are flagged in the status column.
2

Click Recover

The button replaces Renew while the domain is in redemption. The form shows the standard renewal price plus the registry’s recovery fee, separately itemised.
3

Pay

Pay through any active payment method. The registry processes the recovery within minutes for most TLDs; some can take a few hours during peak load.
4

DNS comes back when the registry releases the domain

Once the registry switches the domain back to active, our nameservers respond again and the domain resolves. Resolver caches may still hold the redemption-period NXDOMAIN response for the length of the previous TTL; flush a local cache to confirm faster.

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In pending delete (no recovery via the registrar)

Once redemption ends, the domain enters pending delete: a final 5-day window before the registry releases it back to the public pool.
  • DNS state. Stays in NXDOMAIN.
  • Recovery cost. Not applicable. The registrar can’t recover a domain in pending delete; ICANN policy has no recovery path here.
  • Backorder services. Drop-catchers run their own infrastructure to register a domain at the exact moment it releases. Success isn’t guaranteed (multiple drop-catchers compete for the same names), and the domain isn’t yours until they hand it over. We don’t operate one; we can recommend a few that have a track record.
Once a domain reaches pending delete, treat it as gone. Plan the next steps as if you’re starting a new registration for whatever drops on day 5.

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After release

The domain goes back to the public pool and anyone can register it. Two scenarios:
  • The domain is unremarkable. Re-register it through the normal registration flow. Same price as a fresh registration.
  • The domain is desirable. Drop-catchers and resale platforms compete for it. If you lose it to a drop-catcher, they’ll usually offer it for sale at a markup. There’s no obligation to buy at that price; sometimes waiting for the next expiry cycle (often years away) is the cleaner option.
If the domain has trademark protection, the Trademark Clearinghouse ↗ and the UDRP process exist for legitimate reclamation. We can help with the registrar side of UDRP proceedings; the legal side is the trademark holder’s to drive.

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Common questions

The domain panel shows the status: Active, Expired, In grace, In redemption, or Pending transfer. The renewal/recovery button label and the displayed price reflect the stage.
On most TLDs, yes — the recovery fee is a one-time charge and the years on top of it follow the standard registry rules (1 to 10 years, subject to per-TLD caps). On a few TLDs the registry only allows recovery to active state for 1 year and you have to renew again afterwards; the recovery form shows the available year range.
No. The recovery fee is set by the registry, not by us. Different registries set different fees; the TLD overview and per-TLD pages list rough numbers where we have them. We pass the fee through at cost.
If we held the DNS for the domain (in-house cPanel DNS, Free NS), yes — the records are still in our system; they re-publish the moment the domain returns to active state. If you used external DNS, depends on whether the external provider kept the zone alive while the domain was in redemption. Many do; check with them before assuming.
Drop-catchers register dropped domains at the moment they release; they don’t recover domains during redemption. If a service is offering recovery during redemption, that’s a registrar-level recovery and it costs the same as if you’d done it through us, but with a markup. Doing the recovery yourself in the panel is cheaper and faster.

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