The lifecycle
Every TLD follows roughly the same shape. The exact day counts are registry-specific (per-TLD pages spell them out), but the order is identical.| Stage | What’s happening | DNS state | Recovery |
|---|---|---|---|
| Active | Normal operation, between registration and the first day after expiry. | Resolves | Renew at the standard price. Adds one year per renewal. |
| Grace | First period after expiry, typically 30 to 45 days for gTLDs. | Resolves on most TLDs; some registries park or redirect | Renew at the standard price. |
| Redemption | Registry holds the domain in a recoverable state. Typically 30 days for gTLDs. | Stops resolving | Renew with a recovery fee on top of the renewal price. |
| Pending delete | Final 5-day window before the domain returns to the pool. | Stops resolving | Not recoverable through the registrar; would need a backorder service. |
| Released | The domain is dropped and anyone can register it. | New owner’s choice | Re-register from scratch, possibly contested. |
.eu runs a 40-day “quarantine” instead of grace + redemption. .de has no formal grace and goes straight to a 30-day redemption. The TLD overview and per-TLD pages list each registry’s exact windows.
Auto-renew
Auto-renew is opt-in, off by default. Toggle it on in the domain panel and the system charges your default payment method 14 days before expiry, applies the renewal at the registry, and emails the receipt. When auto-renew is on:- 14 days before expiry, we attempt the charge. A failure here triggers a notification email and we retry every 2 days for the remainder of the window.
- At expiry, if all charge attempts have failed, the domain enters grace. We keep retrying through the grace period.
- In grace, every charge attempt also covers the renewal at the registry, so a successful retry restores the domain immediately.
- In redemption, auto-renew stops. Recovery fees aren’t covered automatically. If you want the domain back, do a manual renewal and we’ll add the recovery fee at checkout.
Auto-renew toggles independently per domain. Bulk-toggle from Domains → select multiple → Enable auto-renew.
Manual renewal
A manual renewal is a one-off: pay for 1 to 10 years (subject to TLD policy) and the new expiry pushes out by that amount.Open the domain panel
From the Members Area, open Domains, click the domain.
Click Renew
The renewal form shows the per-year price for this TLD and a year selector. Pick the number of years.
Bulk renewals
When you have several domains expiring close together, bulk-renew from the domain list:Open the domain list
Domains in the Members Area shows every domain on the account with the current expiry date.
Filter by expiry
Sort by expiry ascending, or filter “expiring within 30 days”. Tick the domains you want to renew.
.de and .at cap at 1 year per renewal).
Renewal reminder emails
We send a fixed sequence of reminders regardless of whether auto-renew is on. Each one includes a renewal link so you can act in one click.| When sent | Subject pattern | Goes to |
|---|---|---|
| 90 days before | ”<domain> renews in 90 days” | Account owner email |
| 60 days before | ”<domain> renews in 60 days” | Account owner email |
| 30 days before | ”<domain> renews in 30 days” | Account owner email |
| 14 days before | ”<domain> renews in 14 days” (auto-renew charge starts here) | Account owner email + registrant |
| 7 days before | ”<domain> expires in 7 days” | Account owner email + registrant |
| 1 day before | ”<domain> expires tomorrow” | Account owner email + registrant |
| Day of expiry | ”<domain> has expired” | Account owner email + registrant |
| 7 days after | ”<domain> is in grace, renew now” | Account owner email + registrant |
| 30 days after | ”<domain> will move to redemption soon” | Account owner email + registrant |
Multi-year registrations
A few cases where multi-year is genuinely useful:- Locking in the rate. Most TLDs let you pay for up to 10 years in one go. Registry wholesale prices can move, and a multi-year registration freezes your rate.
- Reducing accidental drop risk. A 10-year registration leaves nothing to forget about for nearly a decade. Useful for owned-by-the-business identity domains.
- Trademark hygiene. Brand and trademark domains are usually held long-term and benefit from the lower per-year admin overhead.
.de, .at, .hr, occasionally others). For those, multi-year locking isn’t an option; you’ll be back at the panel each year.
When a domain is at risk of dropping
Two scenarios. Auto-renew was on but the charge failed. Open the Members Area billing page, fix the payment method (expired card, declined transaction), and trigger a retry. Inside grace, a retry covers everything and the domain stays. Don’t wait until day 30 of grace; some TLDs shorten the window without warning. Auto-renew was off and the domain is in redemption. A manual renewal in redemption costs the standard renewal price plus the registry’s recovery fee. The recovery fee is set by each registry; for gTLDs it’s typically two to three times the renewal cost. Per-TLD pages document the rough number where we have it. After redemption ends, the domain enters pending delete and recovery is no longer possible through us.Common questions
Can I renew earlier than 90 days?
Can I renew earlier than 90 days?
Yes for most TLDs. Open the panel and pick a multi-year extension. The 90-day window mentioned above is when our reminder emails start; the registry accepts renewals up to 9 years 11 months early on most gTLDs.
The renewal price doesn't match the registration price
The renewal price doesn't match the registration price
Most TLDs have a promotional first-year register rate that’s lower than the standard renewal rate. The renewal rate is what the registry charges every year afterwards, and it’s the number to plan around. The TLD overview shows both columns.
Does Noxity profit from renewal markup?
Does Noxity profit from renewal markup?
The renewal price covers the registry’s wholesale fee, ICANN fees where applicable, and the operational margin we need to keep the lights on. We aim to keep markups predictable across TLDs rather than running deep promos that subsidise other costs.
What happens if I dispute the renewal charge after it's paid?
What happens if I dispute the renewal charge after it's paid?
A successful chargeback reverses the registry transaction. If the registry has already extended the registration year, we reverse the extension at the registry as well, which can leave the domain in a state somewhere between “renewed” and “expired” while the dispute resolves. Cleaner path: contact support, we’ll refund a misclicked renewal directly within 14 days of the charge.
I missed redemption. Anything I can try?
I missed redemption. Anything I can try?
If the domain has dropped, no. If it’s still in pending delete, also no — pending delete is the final 5-day window and there’s no cooperation from the registry inside it. Backorder services (drop-catchers) can sometimes register a domain at the moment it releases. We don’t run one, but we can recommend a few to try.
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