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Documentation Index

Fetch the complete documentation index at: https://help.noxity.io/llms.txt

Use this file to discover all available pages before exploring further.

Updated: April 30, 2026
Matic Bončina
By Matic BončinaFounder
✓Proofread & verified
Like what you see?Tired of your old host?Switch to Noxity. 60 days, no card on file.Try free → After signup or an order, our billing system (WHMCS) sends a run of emails to your registered address. The first batch arrives in a few minutes; the rest follow as each product provisions. Here’s what to expect, what each one’s for, and where the credentials live. Missing one? Jump to No email received?.

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What lands in your inbox

EmailSubject patternWhat it carries
Members Area welcome”Welcome to Noxity”The link to members.noxity.io, your username, and a one-time password reset link.
Order confirmation”Order Confirmation - #…”Itemised order with the product(s) and total. The matching invoice is linked at the bottom.
Invoice created + payment receipt”Invoice Created” then “Invoice Payment Confirmation”Invoice number, due date, payment status. The receipt arrives once the payment clears.
Hosting account info”New Account Information”The cPanel URL, your username, password, server hostname, nameservers, and the temporary domain.
Domain registration confirmation”Domain Registration Confirmation”Confirms the domain is registered, with the expiry date and the link to the domain panel.
Domain renewal reminders”<domain> renews in 90 / 60 / 30 / 14 days”The full renewal schedule fires regardless of whether auto-renew is on.
The order they arrive in depends on what you ordered. A combined “domain + hosting” order produces all six in the same minute; a Members Area signup with no products only triggers the first one until you order something.

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Where the credentials are stored

The Members Area welcome and the hosting welcome carry the actual login credentials. We mirror both in the Members Area so a lost email isn’t a dead end:
  • Members Area login. The link in the welcome email is https://members.noxity.io. If the password reset link inside the email expired, request a new one from the forgot-password page.
  • cPanel login. The hosting welcome email lists the cPanel URL, username, and password. After the first login you can change the password from cPanel itself; the username is fixed at provisioning. If you’ve lost both, the Services tab in the Members Area shows the cPanel login link and lets you trigger a password reset directly to the registered email.
The domain panel doesn’t have its own credentials; it lives inside the Members Area and you reach it from the Domains tab there.

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What the welcome emails actually look like

Subject: “Welcome to Noxity”. The body lists your registered email, your full name, a “Login to your Members Area” button, and a one-time Set your password link valid for 24 hours. After 24 hours, request a new reset from members.noxity.io/password-reset.php.
Subject: “New Account Information”. The body lists: the package name, the cPanel URL (something like https://cpanel.noxity.io:2083), your username, a temporary password, the assigned server’s hostname, the nameservers to point your domain at, and (if applicable) the <account>.servernoxity.io temporary domain you can use to test before DNS propagates.Treat the temporary password as one-time-use; log in, change it through cPanel’s Password & Security tool, then move on.
Subject: “Domain Registration Confirmation”. The body lists the domain, the registry, the registration term in years, the expiry date, and a link to the domain panel where contacts, nameservers, transfer lock, and the auth code live.For gTLDs, ICANN also requires a separate registrant verification email; see Verification emails. That one is distinct from the registration confirmation and you’ll receive both.
Two emails per invoice cycle: “Invoice Created” with the line items and the due date, then “Invoice Payment Confirmation” once the charge clears. If a charge fails (expired card, declined transaction), you also get “Invoice Payment Reminder” and a final “Invoice Overdue” before service is impacted.All invoices live in the Members Area under Billing → My Invoices. CSV export is available for accountancy.

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Common follow-ups

Yes. Open the Members Area, click Hello, <your name>, go to Profile, and update the primary email. In-flight emails finish to the old address; everything new goes to the new one.For domains specifically, the registrant email on each domain is separate from the account email. Renewal reminders (and ICANN verification mail on gTLDs) go to that registrant address. Edit it in the domain panel under Contact details.
Set a secondary contact in the Members Area (Profile → Contacts → Add new contact) and toggle on Receive invoice and billing emails. The primary contact still receives the rest; only invoices fan out to the secondary.

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These guides were ported from our legacy knowledgebase by AI, then reviewed and extensively tested by humans before publication to ensure the migration went through smoothly.