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Documentation Index

Fetch the complete documentation index at: https://help.noxity.io/llms.txt

Use this file to discover all available pages before exploring further.

After your hosting plan provisions, the welcome email lands in your inbox with a cPanel URL, a username, and a temporary password. From there, six things get you from “account exists” to “site is live and backed up”. This page walks them in order. If you don’t have a hosting plan yet, the pricing page on noxity.io covers what’s included at each tier. If the welcome email is missing, jump to No email received?.

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The first ten minutes

1

Log into cPanel

Open the cPanel URL from the welcome email — typically https://cpanel.noxity.io:2083 for shared plans, or your specific server URL for VPS / container plans. Sign in with the username and temporary password from the email.First thing to do once inside: change the password. Top-right corner → your name → Password & Security → set a new password you’ll actually remember. The temporary one is one-time-use as far as we’re concerned.
2

Point your domain at the account

Two cases.
  • Domain registered with Noxity. Open the domain panel, set nameservers to In-house DNS (the cPanel ones — ns1.noxity.io and ns2.noxity.io). Saved at the registry within seconds; resolvers pick it up over the next hour.
  • Domain registered elsewhere. Log into your existing registrar, change the nameservers there to the same Noxity ones, or — if you’d rather keep DNS at the existing host — point an A record at the IP listed in your welcome email. The external DNS page covers both shapes.
A temporary <account>.servernoxity.io URL is in the welcome email so you can test before DNS propagates.
3

Set up email

cPanel’s Email Accounts tool creates you@yourdomain.com in two clicks. Pick the username, set a password, click Create. Connect from Apple Mail, Outlook, or any IMAP client — the connection details auto-populate from the cPanel Connect Devices button on each account.Forwarders (info@yourdomain → some-gmail-address) are under Forwarders in the same section. Catch-all addresses are under Default Address. Full walkthrough on Email accounts.
4

Install your site (or upload it)

Two paths depending on what you’re running.
  • WordPress. Open WP Toolkit, click Install, pick the domain, set the admin login. Five clicks; PHP version, database, and SSL are auto-configured. Detailed walkthrough on WordPress installations.
  • Existing site. Upload via File Manager (browser), FTP (port 21), or SSH/SFTP (Power plans, port 22). Move files into public_html/ for the primary domain, or public_html/subdomain/ for sub- and add-on domains.
For other CMS or framework installs (Drupal, Joomla, Magento, custom Laravel, Node.js), see the Application Hosting section.
5

Confirm SSL is live

Let’s Encrypt issues a certificate automatically when the domain resolves to the account. Open https://yourdomain.com in a browser; you should see the padlock without warnings. If not, SSL/TLS Status in cPanel surfaces what’s missing — usually a DNS record that hasn’t propagated yet, or an HTTP-01 validation that needs the domain reachable. Walk-through on SSL/TLS overview.
If you’re behind Cloudflare or another proxy, the validation route changes — see SSL/TLS settings for the proxy-friendly setup.
6

Confirm backups are running

JetBackup runs nightly off-server backups by default — you don’t have to enable anything. Open JetBackup 5 in cPanel to confirm: the Home screen shows the last successful backup date and the retention window. Take a fresh manual snapshot the first time you finish setting the site up so the rollback target is your “good” state, not whatever was on day one.Restoring from a backup is one click. Full walk-through on JetBackup.

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After the first ten minutes

The basics are done. From here, the next likely things are:

Add another domain

Add-on, parked, and sub-domains all configure the same way under Domains in cPanel.

Set up a database

MySQL / MariaDB databases via the Databases section. WordPress and Drupal already created theirs in step 4.

Tune performance

AccelerateWP for WordPress sites — caching, optimisation, the works. LSCache + Redis on the LiteSpeed side covers the rest.

Lock the account down

Imunify360, IP blocker, Mod Security, two-factor on cPanel itself. Skim the Security Settings section once.

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Common questions

The <account>.servernoxity.io URL stays valid as long as your account exists, but it’s intended for testing while DNS propagates. Don’t link to it from public content — it doesn’t pass SEO well, and we reserve the right to retire individual servers’ temp domains during infrastructure changes.
Sure — download via your old host’s File Manager / FTP, upload to ours. For WordPress sites, plugins like All-in-One WP Migration produce a single-file export you can re-import here. For larger sites or anything with a database, the migration team handles cPanel-to-cPanel for free.
DNS hasn’t propagated yet, or the nameservers at the registry haven’t updated. Confirm at the registry what nameservers your domain currently points at. If they’re not the Noxity ones (or the IP isn’t ours), the change either hasn’t been made or hasn’t been picked up yet. Resolvers cache DNS for the length of the previous record’s TTL, often up to 24 hours.
cPanel ships several themes; we run the default Jupiter theme. If you see a different one, your hoster previously set it. Your Members Area account profile lets you switch back, but the underlying tools work the same way regardless.

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Need a hand?

Open a ticket

Best for anything that needs an account check or a config change on our end.

Live chat

Faster for quick questions during business hours.