Skip to main content

Documentation Index

Fetch the complete documentation index at: https://help.noxity.io/llms.txt

Use this file to discover all available pages before exploring further.

Updated: May 22, 2026
Matic Bončina
By Matic BončinaFounder
Review pending
This page walks you through copying your old mailbox into your Noxity inbox with our migration tool. Setting it up takes a few minutes; the copy then runs on its own, and how long it takes depends on how much mail you have. You do the whole thing at migrate.noxity.io ↗. There’s no account to make and nothing to log into.

Before you start

Have these ready:
  • The email address and password for the mailbox you’re moving from (your old provider).
  • The email address and password for your Noxity mailbox, the one you’re moving to. You set this password when you created the address in cPanel.
  • An app password, if your old provider needs one. An app password is a one-off password you generate for apps that don’t use your provider’s normal sign-in. Gmail, Google Workspace, Microsoft 365, Outlook.com, Yahoo, and iCloud all work this way. You don’t have to sort this out in advance, the tool shows you exactly how to make one at the moment it’s needed.
Your old mailbox isn’t changed or emptied. The tool copies your messages, it doesn’t move them, so the originals stay exactly where they are.

Step by step

1

Open the migration tool

Go to migrate.noxity.io ↗. The whole tool is a single page. Nothing to install, no login.
The Noxity migration tool start screen
2

Enter the mailbox you're moving from

Type the email address and password of your current mailbox. The tool recognises the common providers (Gmail, Google Workspace, Microsoft 365, Outlook.com, Yahoo, iCloud) and fills in the mail server for you. For a mailbox on your own domain it looks the server up automatically. Take a second to check the server it filled in looks right.If you’re not sure you typed the password correctly, click the eye icon in the password box to reveal it.
Source mailbox fields with the provider detected
If your provider needs an app password, a window opens with the exact steps for that provider and a link to their own guide. Follow it, create the app password, then paste it into the password box in place of your normal password.
App password instructions shown for the detected provider
3

Enter your Noxity mailbox

Now enter the mailbox you’re moving to. The tool asks whether your new mailbox uses the same address and password as the old one. For a move to Noxity they’re different, so pick the option for a different address and password, then type your Noxity email and its password.Check the Noxity mail server the tool fills in. If you ever need it spelled out, the mail client helper shows the exact server name for any Noxity address.
Destination mailbox fields for the Noxity address
4

Confirm and start

You’ll see a summary of both mailboxes: the one you’re copying from and the one you’re copying to. Check both lines are right, then start the migration.
Confirmation screen showing source and destination

While it runs

Once it starts, the page shows how far along it is:
  • a percentage complete,
  • an estimate of the time left,
  • which message it’s on, shown as “message N of M”.
Progress view with percentage, time left, and message count
You can leave it running and come back later. Keep the tab open until it finishes. Near the end you might see it handle sync artifact messages. That’s a second pass that catches any mail which landed in your old mailbox while the migration was running, so nothing gets missed. When it’s done, you’ll see a completion screen. Your mail is now in your Noxity inbox, in the same folders, with read and unread marks and dates kept as they were. To start reading it on your phone or computer, set the account up with the mail client helper.
Got new mail in your old inbox after the migration? Run the tool again with the same details. It copies only the new messages and skips everything already moved, so you won’t end up with duplicates.

If something goes wrong

Some providers (Gmail, Microsoft 365, Yahoo, iCloud, and others) block normal password sign-ins for tools like this. When that happens, the tool shows you the exact steps for your provider, with a link to their guide. Generate the app password there, then paste it into the password box in place of your usual password.
The tool only copies mail into Noxity mailboxes. If you see this, check that the destination is your Noxity email address and that the destination server is your Noxity mail server, not your old provider’s.
You entered an IP address in a server box. Type the mail server’s name instead, like mail.yourdomain.com. A hostname lets the connection be encrypted and checked; a bare IP address can’t be verified, so the tool won’t use it.
Usually the password. Click the eye icon to confirm what you typed. If your provider needs an app password, use that instead of your normal password.
Run it again with the same details. It picks up where it left off and skips anything already copied, so you won’t get duplicates. To clear the details the tool remembered and begin fresh, use Start over.

Need a hand?

Open a ticket

Best for anything that needs an account check or a config change on our end.

Live chat

Faster for quick questions during business hours.