Documentation Index
Fetch the complete documentation index at: https://help.noxity.io/llms.txt
Use this file to discover all available pages before exploring further.
Updated: May 22, 2026

By Matic BončinaFounder
Review pending
Before you start
Have these ready:- The email address and password for the mailbox you’re moving from (your old provider).
- The email address and password for your Noxity mailbox, the one you’re moving to. You set this password when you created the address in cPanel.
- An app password, if your old provider needs one. An app password is a one-off password you generate for apps that don’t use your provider’s normal sign-in. Gmail, Google Workspace, Microsoft 365, Outlook.com, Yahoo, and iCloud all work this way. You don’t have to sort this out in advance, the tool shows you exactly how to make one at the moment it’s needed.
Your old mailbox isn’t changed or emptied. The tool copies your messages, it doesn’t move them, so the originals stay exactly where they are.
Step by step
Open the migration tool
Go to migrate.noxity.io ↗. The whole tool is a single page. Nothing to install, no login.



Enter the mailbox you're moving from
Type the email address and password of your current mailbox. The tool recognises the common providers (Gmail, Google Workspace, Microsoft 365, Outlook.com, Yahoo, iCloud) and fills in the mail server for you. For a mailbox on your own domain it looks the server up automatically. Take a second to check the server it filled in looks right.If you’re not sure you typed the password correctly, click the eye icon in the password box to reveal it.
If your provider needs an app password, a window opens with the exact steps for that provider and a link to their own guide. Follow it, create the app password, then paste it into the password box in place of your normal password.





Enter your Noxity mailbox
Now enter the mailbox you’re moving to. The tool asks whether your new mailbox uses the same address and password as the old one. For a move to Noxity they’re different, so pick the option for a different address and password, then type your Noxity email and its password.Check the Noxity mail server the tool fills in. If you ever need it spelled out, the mail client helper shows the exact server name for any Noxity address.



While it runs
Once it starts, the page shows how far along it is:- a percentage complete,
- an estimate of the time left,
- which message it’s on, shown as “message N of M”.


If something goes wrong
It says you need an app password
It says you need an app password
Some providers (Gmail, Microsoft 365, Yahoo, iCloud, and others) block normal password sign-ins for tools like this. When that happens, the tool shows you the exact steps for your provider, with a link to their guide. Generate the app password there, then paste it into the password box in place of your usual password.
It won't migrate to that destination
It won't migrate to that destination
The tool only copies mail into Noxity mailboxes. If you see this, check that the destination is your Noxity email address and that the destination server is your Noxity mail server, not your old provider’s.
It asks for a hostname, not an IP address
It asks for a hostname, not an IP address
You entered an IP address in a server box. Type the mail server’s name instead, like
mail.yourdomain.com. A hostname lets the connection be encrypted and checked; a bare IP address can’t be verified, so the tool won’t use it.It can't sign in to your old mailbox
It can't sign in to your old mailbox
Usually the password. Click the eye icon to confirm what you typed. If your provider needs an app password, use that instead of your normal password.
The migration stopped partway through
The migration stopped partway through
Run it again with the same details. It picks up where it left off and skips anything already copied, so you won’t get duplicates. To clear the details the tool remembered and begin fresh, use Start over.
Need a hand?
Open a ticket
Best for anything that needs an account check or a config change on our end.
Live chat
Faster for quick questions during business hours.



