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The mail client helper takes a Noxity-hosted email address and spits out the exact IMAP, SMTP, and POP settings you need to add it to a mail client. No more digging through the cPanel docs to find the right server name and port. Open it at mailhelper.noxity.io ↗.

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What it does

Enter the email address (e.g. you@yourdomain.com). The tool looks up the cPanel server that hosts the account and returns:
  • Incoming mail (IMAP): server hostname, port (typ. 993), security (SSL/TLS), authentication.
  • Incoming mail (POP): server hostname, port (typ. 995), security (SSL/TLS) — for clients that prefer POP.
  • Outgoing mail (SMTP): server hostname, port (typ. 465 or 587), security, authentication.
  • Username: the full email address, not just the local part.
It also generates copy-paste guides for the common clients:
  • Apple Mail / iOS Mail
  • Microsoft Outlook (Windows + macOS)
  • Mozilla Thunderbird
  • Generic IMAP / SMTP

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When to use it

  • Setting up a fresh mail client on a new device.
  • Re-adding an account after a password reset.
  • Troubleshooting connection errors (the helper’s settings are authoritative; if your client has a different value, that’s the bug).

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Behind the scenes

Mailhelper reads the same lookup the cPanel server finder uses, plus the standard cPanel mail port conventions. It doesn’t need or store your password; the password comes from the cPanel email account settings, which you set when you created the address.

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Need a hand?

Open a ticket

Best for anything that needs an account check or a config change on our end.

Live chat

Faster for quick questions during business hours.