What’s in there
- Submit an idea. Title plus a short description. Specifics help; “improve the panel” gets less traction than “show NS propagation status next to the domain row”.
- Vote on existing ideas. Other users post the same things often, so before submitting, search for similar ideas and add your vote rather than start a duplicate thread.
- Comment. Add detail, edge cases, or counter-arguments to an idea. Comments are what move ideas from “interesting” to “we know what to build”.
- Status track. Each idea has a status: Open, Planned, In progress, Shipped, Closed. The status updates as we work through the queue.
When to use it vs a support ticket
Tickets get private, individual responses. The ideas portal is public so other users can pile in on the things they want too. Both feed back to the same team.
Need a hand?
Open a ticket
Best for anything that needs an account check or a config change on our end.
Live chat
Faster for quick questions during business hours.
Sources
Sources

