What the page shows
Three layers, top to bottom:- Total bandwidth this month, with a percentage against your plan cap. Green under 80%, yellow 80–95%, red over.
- Per-service breakdown for the current month: HTTP, IMAP, POP3, SMTP, FTP, plus an “All Services” total.
- Per-domain table for each service. Click a service link to expand its domain breakdown.
Reading the chart
The daily chart shows bars per day. A typical site looks roughly flat across weekdays with smaller weekends. Spikes worth investigating:- A huge HTTP spike on one day. Either traffic legitimately spiked, or a bot scraped you. Cross-reference with Visitors.
- SMTP suddenly dominating. Either a newsletter blast (intentional) or a compromised mailbox sending spam (not). Check Track Delivery and rotate the password.
- POP3/IMAP climbing each week. Mailboxes growing faster than they’re being read. See Email Disk Usage.
What counts as bandwidth
| Counted | Not counted |
|---|---|
| HTTP/HTTPS responses your site sends to visitors | Internal traffic between cPanel and the database |
| Email leaving your account (SMTP, MailChannels relay) | Backups taken by JetBackup |
| Email arriving via POP3/IMAP downloads | The disk space mail occupies (that’s a separate quota) |
| FTP uploads and downloads | SSH file transfers (counted as raw network, not in this view) |
public_html doesn’t.
Common issues
The chart shows zero for a service I'm definitely using
The chart shows zero for a service I'm definitely using
The service log was rotated within the last hour. Refresh after a few minutes. If still zero, check that the service is actually enabled (e.g., FTP is on the cPanel home page; IMAP is via mail clients).
HTTP bandwidth is much higher than my visit count would suggest
HTTP bandwidth is much higher than my visit count would suggest
Either large media (videos, big images) is being served, or a CDN is misconfigured and pulling from origin on every request instead of caching. Check the per-domain breakdown. Usually one domain is responsible.
I'm at 100% bandwidth, what happens?
I'm at 100% bandwidth, what happens?
The site keeps serving until the next billing cycle, but we’ll email you about the overage and recommend a plan upgrade. We don’t 503 the site at the cap. For sustained overages we may suggest a Power-tier move.