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Raw Access lets you download the full Apache access log for any of your domains as a gzipped file. It’s the same log Visitors reads from, but without the 1,000-row cap and without the cPanel UI in the way.
Raw Access tool with archive options and per-domain download links

cPanel home → Metrics → Raw Access

What’s on the page

Two sections:
  1. Configuration at the top. Two checkboxes that change what cPanel does with old logs.
  2. Download list at the bottom. One row per domain, with download links for the current and any archived logs.

The two configuration toggles

The combination of “archive on, remove off” gives you a full historical record. “Archive off” means once the live log rotates (daily on most plans), older entries are gone.

What’s in the file

A standard Apache combined-format log:
Fields, left to right: client IP, identd (always -), authenticated user (- if anonymous), timestamp, request line, status code, response size in bytes, referrer, user agent. Compatible with every log analyzer that takes Apache combined: GoAccess, Apache Log Viewer, AWStats (when imported), awk one-liners.

What to do with the download

The file is gzipped to keep the download small. On macOS or Linux:
Common one-liners:
For a visual analyzer without leaving the browser, run GoAccess over the file:
Logs rotate daily. The “current” log shown on this page is today’s entries; yesterday’s are already in the archive (if archiving is on) or already overwritten (if not).

Common issues

Either no requests have hit the domain since the last rotation, or the log archive setting is off and the previous archive was already swept. Toggle archiving on, wait a day, and try again.
Open a support ticket. We retain server-level logs for a longer window than the per-account archive. We can pull a specific date range for you.
Tick Remove the previous month’s archived logs, or move the directory to off-server storage on your own (e.g., a monthly cron that uploads ~/logs/*.gz to S3 and deletes the local copy).

Need a hand?

Open a ticket

Best for anything that needs an account check or a config change on our end.

Live chat

Faster for quick questions during business hours.