> ## Documentation Index
> Fetch the complete documentation index at: https://help.noxity.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Bandwidth

> View bandwidth used by HTTP, IMAP, POP3, SMTP, and FTP across your domains. Daily, monthly, and yearly graphs included.

Bandwidth shows how much data has been transferred in and out of your account, broken down by service (HTTP, IMAP, POP3, SMTP, FTP) and by domain. The daily graph at the top tells you whether you're on track for the month; the per-service tables tell you which protocol is using the most.

<Frame caption="cPanel home → Metrics → Bandwidth">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/noxity/images/cpanel/metrics-analytics/bandwidth/page-light.png" alt="Bandwidth dashboard with daily and monthly charts" className="block dark:hidden" />

  <img src="https://mintlify.s3.us-west-1.amazonaws.com/noxity/images/cpanel/metrics-analytics/bandwidth/page-dark.png" alt="Bandwidth dashboard with daily and monthly charts" className="hidden dark:block" />
</Frame>

## What the page shows

Three layers, top to bottom:

1. **Total bandwidth this month**, with a percentage against your plan cap. Green under 80%, yellow 80–95%, red over.
2. **Per-service breakdown** for the current month: HTTP, IMAP, POP3, SMTP, FTP, plus an "All Services" total.
3. **Per-domain table** for each service. Click a service link to expand its domain breakdown.

Below those, you can switch the timeframe to **Daily**, **Monthly**, or **Yearly** views to see trends.

## Reading the chart

The daily chart shows bars per day. A typical site looks roughly flat across weekdays with smaller weekends. Spikes worth investigating:

* **A huge HTTP spike on one day.** Either traffic legitimately spiked, or a bot scraped you. Cross-reference with [Visitors](/web-hosting/cpanel/metrics-analytics/visitors).
* **SMTP suddenly dominating.** Either a newsletter blast (intentional) or a compromised mailbox sending spam (not). Check [Track Delivery](/web-hosting/cpanel/email-management/track-delivery) and rotate the password.
* **POP3/IMAP climbing each week.** Mailboxes growing faster than they're being read. See [Email Disk Usage](/web-hosting/cpanel/email-management/email-disk-usage).

<Info>
  Limits and retention values on this page reflect default plan tiers. Higher tiers may extend them. See your plan in the [Members Area](https://members.noxity.io) for the exact numbers on your account.
</Info>

## What counts as bandwidth

| Counted                                               | Not counted                                                   |
| ----------------------------------------------------- | ------------------------------------------------------------- |
| HTTP/HTTPS responses your site sends to visitors      | Internal traffic between cPanel and the database              |
| Email leaving your account (SMTP, MailChannels relay) | Backups taken by JetBackup                                    |
| Email arriving via POP3/IMAP downloads                | The disk space mail occupies (that's a separate quota)        |
| FTP uploads and downloads                             | SSH file transfers (counted as raw network, not in this view) |

So a 100 MB image served 1,000 times to visitors counts as 100 GB; the same 100 MB sitting in `public_html` doesn't.

## Common issues

<AccordionGroup>
  <Accordion title="The chart shows zero for a service I'm definitely using">
    The service log was rotated within the last hour. Refresh after a few minutes. If still zero, check that the service is actually enabled (e.g., FTP is on the cPanel home page; IMAP is via mail clients).
  </Accordion>

  <Accordion title="HTTP bandwidth is much higher than my visit count would suggest">
    Either large media (videos, big images) is being served, or a CDN is misconfigured and pulling from origin on every request instead of caching. Check the per-domain breakdown. Usually one domain is responsible.
  </Accordion>

  <Accordion title="I'm at 100% bandwidth, what happens?">
    The site keeps serving until the next billing cycle, but we'll email you about the overage and recommend a plan upgrade. We don't 503 the site at the cap. For sustained overages we may suggest a Power-tier move.
  </Accordion>
</AccordionGroup>

## Need a hand?

<CardGroup cols={2}>
  <Card title="Open a ticket" icon="life-ring" href="https://members.noxity.io/submitticket.php">
    Best for anything that needs an account check or a config change on our end.
  </Card>

  <Card title="Live chat" icon="messages" href="https://noxity.io/contact">
    Faster for quick questions during business hours.
  </Card>
</CardGroup>