> ## Documentation Index
> Fetch the complete documentation index at: https://help.noxity.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Autoresponders

> Send an automatic reply to anyone who emails an address. Out-of-office, vacation, automated acknowledgements.

Autoresponders fire a canned reply to anyone who emails a specific address. The classic use is the out-of-office message; you can also use them for sales acknowledgements ("we got your inquiry, we'll respond within 24 hours") or simple confirmations.

Open it from cPanel home → **Email** → **Autoresponders**.

<Frame caption="Autoresponders listing existing rules">
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/noxity/images/cpanel/email-management/autoresponders/listing-light.png" alt="Autoresponders page with existing rules and Add Autoresponder button" className="block dark:hidden" />

  <img src="https://mintlify.s3.us-west-1.amazonaws.com/noxity/images/cpanel/email-management/autoresponders/listing-dark.png" alt="Autoresponders page with existing rules and Add Autoresponder button" className="hidden dark:block" />
</Frame>

## Set one up

<Steps>
  <Step title="Click Add Autoresponder">
    Top of the Autoresponders page. Pick the domain if you host more than one.
  </Step>

  <Step title="Pick the address">
    Type the local part (e.g. `info`). The autoresponder fires for mail to this address.
  </Step>

  <Step title="Set From and Subject">
    The reply will appear to come from the From you set. Subject can use `%subject%` to echo the original subject.
  </Step>

  <Step title="Write the body">
    Plain text or HTML. Variables you can use: `%subject%`, `%from%`, `%email%`.
  </Step>

  <Step title="Set start and stop">
    Default is **Immediately** to **Never**. For an out-of-office, set start to today and stop to your return date.
  </Step>

  <Step title="Pick the interval">
    The interval prevents the autoresponder from spamming the same sender. Default is 4 hours, which means a sender gets at most one reply every 4 hours regardless of how many messages they send.
  </Step>
</Steps>

## Tips

* **Don't autoresponded everywhere.** Setting a wide-open autoresponder on `info@` plus an active mailing list invites loops and gets you flagged as a spammer. Use them sparingly and on addresses where the volume is human-shaped.
* **Mind the privacy of the canned reply.** "I'm out of the country until June 5" tells anyone who emails — including spammers and would-be burglars — that nobody's home. Be vague: "Out of office, returning shortly."
* **Stop dates matter.** Autoresponders silently keep firing until you remove them or set a Stop date. After a vacation, delete the rule rather than leaving it dormant.

## Need a hand?

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