> ## Documentation Index
> Fetch the complete documentation index at: https://help.noxity.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscribe on Statuspage

> How to subscribe to noxity.io status updates so you hear about incidents and planned maintenance before they affect you.

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    Updated: April 30, 2026
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      <img src="https://mintcdn.com/noxity/7AGDPHJNWXOTggDq/images/team/matic.png?fit=max&auto=format&n=7AGDPHJNWXOTggDq&q=85&s=236856f5898caae2ec034701c8cb2290" alt="Matic Bončina" className="w-10 h-10 rounded-full object-cover" width="256" height="256" data-path="images/team/matic.png" />

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          By <strong className="font-semibold">Matic Bončina</strong>
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          Founder
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        Review pending
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[`status.noxity.io`](https://status.noxity.io) is the live picture of every service we run: shared hosting servers, container infrastructure, the Members Area, the registrar back-end, the DNS clusters. It updates automatically from our monitoring and is the first place to check when something feels off.

The page is public, no account needed. To hear about incidents and maintenance windows in advance instead of refreshing the page, subscribe.

## Subscribe

<Steps>
  <Step title="Open the status page">
    Go to [`status.noxity.io`](https://status.noxity.io). The header shows the overall system status; the body lists every component we operate, grouped by region.
  </Step>

  <Step title="Click Subscribe">
    The **Subscribe** button is in the top-right of the page. It opens a panel with the subscription channels.
  </Step>

  <Step title="Pick a channel">
    Choose one or more:

    * **Email.** Confirm your address; you'll receive incident notifications and scheduled maintenance reminders.
    * **SMS.** Confirm your phone via a one-time code. Outbound SMS is rate-limited and reserved for active incidents and short-fuse maintenance.
    * **Slack.** Install the Atlassian Statuspage Slack app to a workspace channel; updates post automatically as messages.
    * **Webhook / RSS / Atom.** For integration with custom tooling. Webhook URL ends in `/webhooks` once you confirm.
  </Step>

  <Step title="Pick the components you care about">
    By default the subscription covers every component. If you only run on one region or one product, narrow the subscription so you don't get pinged for incidents that don't affect you.
  </Step>
</Steps>

## What you'll receive

The status page sends:

* **Incident notifications.** Open / investigating / identified / monitoring / resolved updates as the incident progresses. We post one update at each state change, not a stream of internal commentary.
* **Scheduled maintenance.** Sent ahead of any planned maintenance window with the date, expected duration, and impact. Sent again at start and at completion.
* **Component status changes.** When a component shifts between operational, degraded, partial outage, or major outage, we post the change.

Marketing and product-update emails are separate and have their own opt-out in the [Members Area profile](https://members.noxity.io). Status notifications stay subscribed independently.

## Manage existing subscriptions

The unsubscribe / settings links are in the footer of every status email. From there you can:

* Add or remove channels.
* Narrow the components you're subscribed to.
* Switch the email address (without losing the other channels).
* Unsubscribe entirely.

If you've forgotten which email is subscribed and don't have a notification handy, open the status page → **Subscribe** → enter the email; the Statuspage system will email you a manage-subscription link.

## Common questions

<AccordionGroup>
  <Accordion title="How quickly does the status page reflect a real incident?">
    Most monitoring signals fire within 60 seconds of a problem starting. The first human update lands within 5 minutes for incidents flagged by automation, often faster for things our oncall sees directly. Updates after that come every 15–30 minutes during active investigation.
  </Accordion>

  <Accordion title="Why didn't the status page show an issue I was seeing?">
    Two reasons usually. The issue was localised to your account or your network and didn't trip our monitoring (a single misconfigured DNS record on your side, for example). Or the component is on the page but the incident hadn't been opened yet; our oncall is human and there's a few-minute window where the page lags reality. If it's the second one, [open a ticket or chat](/home/essentials/support) with the impact you're seeing and we'll either confirm and post the incident or rule it out as account-specific.
  </Accordion>

  <Accordion title="Can I subscribe to one specific server or region only?">
    Yes. The subscription panel lists every component we publish. Tick only the ones that match what you run. If you're only on `eu-west-1` shared hosting, just that component, plus Members Area for billing, plus DNS if you use ours. Skip the rest.
  </Accordion>

  <Accordion title="Is the historical uptime data exportable?">
    The status page exposes JSON at `status.noxity.io/api/v2/summary.json` and per-incident at `/api/v2/incidents.json`. RSS / Atom feeds are also available from the page footer. For longer historical data than the page shows by default, open a ticket and ask. We keep monitoring history for 12 months.
  </Accordion>
</AccordionGroup>

## Need a hand?

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  <Card title="Open a ticket" icon="life-ring" href="https://members.noxity.io/submitticket.php">
    Best for anything that needs an account check or a config change on our end.
  </Card>

  <Card title="Live chat" icon="messages" href="https://noxity.io/contact">
    Faster for quick questions during business hours.
  </Card>
</CardGroup>

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  <Accordion title="Sources" icon="book-bookmark">
    * [Support overview](/home/essentials/support)
    * [Status page ↗](https://status.noxity.io)
    * [Statuspage subscription docs ↗](https://support.atlassian.com/statuspage/docs/manage-subscribers/)

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      These guides were ported from our legacy knowledgebase by AI, then reviewed and extensively tested by humans before publication to ensure the migration went through smoothly.
    </div>
  </Accordion>
</div>