> ## Documentation Index
> Fetch the complete documentation index at: https://help.noxity.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Verification emails

> Every automated email Noxity sends about your domain. What triggers each one, what it asks of you, and what happens if you ignore it.

A handful of automated emails go out over the lifetime of a domain. Most are mandated by ICANN for gTLDs or by the operating registry for ccTLDs. They look the same every time: a clear sender, a clear action, a deadline.

Each email has its own page below. This overview is the lookup table to find which one you got and what to do about it.

<Tip>
  All Noxity domain mail comes from `noreply@noxity.io` or a sub-domain of `noxity.io`. We never send domain notifications from a free webmail address, never ask for payment by wire transfer, and never link to a domain registry on a different brand. If something looks off, forward it to support and we'll confirm.
</Tip>

## Lifecycle map

| Trigger                                                | Email                                                                                                         | Deadline                               | Consequence if ignored                                   |
| ------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------- | -------------------------------------- | -------------------------------------------------------- |
| New gTLD registration with a not-yet-verified email    | [Registrant email verification](/domains/registrations/contact-details/verification-emails/registrant-email)  | 15 days                                | Domain suspended (registry holds DNS)                    |
| Registrant email changed on a gTLD                     | [Registrant email verification](/domains/registrations/contact-details/verification-emails/registrant-email)  | 15 days                                | Domain suspended                                         |
| Annual policy reminder (every gTLD, every year)        | [WHOIS Data Reminder (WDRP)](/domains/registrations/contact-details/verification-emails/wdrp)                 | None                                   | None directly. False data risks future audits.           |
| Material change to registrant on a gTLD                | [Change of registrant (TPP)](/domains/registrations/contact-details/verification-emails/change-of-registrant) | Configurable (typ. 5–10 days)          | Change rolls back. Domain reverts to the old registrant. |
| Registry-initiated audit (`.eu`, `.it`, `.hr`, others) | [Eligibility audit](/domains/registrations/contact-details/verification-emails/eligibility-audit)             | Set by the registry (typ. 14 days)     | Domain suspended or deleted by the registry              |
| Registry rejects a contact-data update                 | [Contact rejection notice](/domains/registrations/contact-details/verification-emails/contact-rejection)      | Manual; resolve before retrying        | The update doesn't apply; the old data stays             |
| Outbound transfer initiated by a gaining registrar     | [Transfer-out confirmation](/domains/registrations/contact-details/verification-emails/transfer-out)          | Set by gaining registrar (typ. 5 days) | Transfer auto-completes. Domain leaves Noxity.           |

## Spotting a fake

A few rules of thumb. Real Noxity domain mail:

* Comes from a `noxity.io` address. Hover over the sender before clicking anything.
* Links to a `noxity.io` URL or a known registry URL (`icann.org`, `eurid.eu`, `nominet.uk`, etc.). It does not link to lookalikes (`noxity.support`, `noxity-billing.com`).
* Spells out a specific domain name in the subject line, not "your domain" or "domain ending soon".
* Never asks for payment by wire transfer, gift card, or cryptocurrency.

If something fails any of these tests, don't click. Forward the message to `abuse@noxity.io` and we'll confirm whether it's real.

## Need a hand?

<CardGroup cols={2}>
  <Card title="Open a ticket" icon="life-ring" href="https://members.noxity.io/submitticket.php">
    Best for anything that needs an account check or a config change on our end.
  </Card>

  <Card title="Live chat" icon="messages" href="https://noxity.io/contact">
    Faster for quick questions during business hours.
  </Card>
</CardGroup>

<div className="mt-8">
  <Accordion title="Sources" icon="book-bookmark">
    * [Contact details overview](/domains/registrations/contact-details/overview)
    * [Domain panel](/domains/management/panel)
    * [Transfer in](/domains/transfers/inbound) · [Transfer out](/domains/transfers/outbound)
    * [ICANN Registrar Accreditation Agreement (RAA 2013) ↗](https://www.icann.org/resources/pages/approved-with-specs-2013-09-17-en)
    * [ICANN Whois Data Reminder Policy ↗](https://www.icann.org/resources/pages/wdrp-2012-02-25-en)
    * [ICANN Transfer Policy ↗](https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en)
  </Accordion>
</div>