> ## Documentation Index
> Fetch the complete documentation index at: https://help.noxity.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Change of registrant (TPP)

> ICANN Transfer Policy email triggered by a material change to the registrant. Goes to both the old and new registrant address; both must approve.

ICANN's Transfer Policy treats a change to the registrant's name, organisation, or email on a gTLD as a "material change". When you submit one, both the **old** and the **new** registrant email get a confirmation message.

## What it looks like

| Field           | Value                                                                     |
| --------------- | ------------------------------------------------------------------------- |
| Sender          | `domain-notifications@noxity.io`                                          |
| Subject pattern | *"Approve the registrant change for `<domain>`"* (sent to both addresses) |
| Body            | A summary of the before/after data and an approve/reject link.            |
| Deadline        | Configurable, typically 5 to 10 days from when the change was submitted.  |

## What to do

Click approve in the email at each address. If you only have access to the new address, the old one needs to approve as well, or the change rolls back.

Once both approve, the registry applies a 60-day transfer lock by ICANN policy unless we opted out at the time of the change. The 60-day lock prevents the domain from moving registrars for that window.

## What happens if you don't act

The registrant data reverts to what it was before the request, and you'll need to start the change over. No data is lost, and the domain stays exactly as it was.

## Why both addresses?

ICANN added the dual-approval requirement to defend against an attacker who has compromised one of the two inboxes. If only one approves, the change can't go through. It's the same principle behind the email-verification step at registration — the registry won't trust a single channel to confirm an identity claim.

## Need a hand?

<CardGroup cols={2}>
  <Card title="Open a ticket" icon="life-ring" href="https://members.noxity.io/submitticket.php">
    Best for anything that needs an account check or a config change on our end.
  </Card>

  <Card title="Live chat" icon="messages" href="https://noxity.io/contact">
    Faster for quick questions during business hours.
  </Card>
</CardGroup>

<div className="mt-8">
  <Accordion title="Sources" icon="book-bookmark">
    * [Verification emails overview](/domains/registrations/contact-details/verification-emails/overview)
    * [Contact details](/domains/registrations/contact-details/overview)
    * [ICANN Transfer Policy ↗](https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en)
  </Accordion>
</div>